How does Hosting work?

Once you purchase a Web hosting plan, CloudLayer stores your site on one of our servers and assigns it a unique DNS. The DNS serves as the address that allows people around the world to find and view your website. This unique address is required in order for people to view your site. By purchasing a website hosting package, you’re basically buying space on one of our servers. It’s similar to the space on a computer’s hard drive, but the server allows your website’s files to be accessed from anywhere..

How does CloudLayer billing work?

Each CloudLayer Customer is billed every month. We accept Visa, MasterCard, American Express, Discover, and PayPal.

Do you offer refunds?

No, we do not offer refunds. If there are extenuating circumstances, please open up a ticket with us.

What is WordPress?

WordPress® is a blog- and web-publishing platform that’s not only easy to use, but recognized the world over as a standard in website creation. With its focus on aesthetics, web standards and usability, WordPress is an open-source platform that lets you manage everything from a small personal blog to a large commercial site with hundreds of pages. Hundreds of thousands of sites trust their online presence to WordPress – and with Managed WordPress Hosting from CloudLayer, you can too.

How do I cancel my account?

You can cancel your account anytime through the control panel, under the settings tab.